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<html>
<head>
<meta http-equiv="Content-Language" content="en-us">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>SME</title>
<style>
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<div style="position: absolute; width: 499px; height: 100px; z-index: 1; left: 10px; top: 15px" id="layer2">
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<p class="MsoNormal" style="border: medium none; padding: 0in">&nbsp;</p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error in calling VSS API : Error code</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; = 0x80042306 Error
description:</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; VSS_E_PROVIDER_VETO</span></p>
<div style="position: absolute; width: 472px; height: 100px; z-index: 1; left: 502px; top: 0px" id="layer3">
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<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error message : ZAPI : An
attempt to create snapshot <20> name_name_recent<6E> of the <20>name
volume<6D> volume with async option <20>false<73> failed on the filer &lt;
filer name&gt;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error Code&nbsp; : 13020</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error Description : The
specified snapshot already exists.</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Sol:&nbsp; ( Greyed out snapshots are
systemwide, like from volume itself ) Snapshots has to be
deleted manually.</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Snaplist <20>q &lt;vol&gt;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Vol options thisvol nosnapdir
off</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Vol options thisvol
convert_ucode on</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Vol options thisvol
create_researved on</span></p>
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<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<b><u><span style="font-size: 10.0pt">Event ID 51</span></u></b></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<b><u><span style="text-decoration: none; font-size: 10.0pt">&nbsp;</span></u></b></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">An error has detected on device
\Device\harddisk7 and hard disk is Netapp lun</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">1. Apply hotfix i834910</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">2. Apply SP1</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">3. Apply iscsi 2.0</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">4. See Patern. Move the database
if it is overloaded</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">5. Check virus stuffs.</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<b><u><span style="font-size: 10.0pt">&nbsp;ONTAP upgrade process</span></u></b></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">1. download the software in
windows client</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">2. create the cifs shares of
/etc</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">3.double click the exe file</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">4 extract the files on the top
of /etc</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">5. RUN download command</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
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<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; ( Error Code&nbsp;
0x80042306)</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Event id&nbsp; 4357 &nbsp;also displayed</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Event source : Navssprv</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">1. Check with vssadmin list providers</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Should show MS&nbsp; &amp; Netapp</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">2. Make sure that RPC services in ON</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Netapp VSS
Hardware Providers in ON</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">If previous version of provider is
installed , remove that and install what ever comes in SME only</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">3. Verify that node name is the same</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; C:\&gt; iscsicli
sessionlist</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; C:\&gt; iscsicli </span>
</p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; These both should show same node
name like</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Iqn.2005-01.test:01</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in"><b><u>
<span style="text-decoration: none; font-size: 10.0pt">&nbsp;</span></u></b></p>
<p class="MsoNormal" style="border: medium none; padding: 0in"><b><u>
<span style="text-decoration: none; font-size: 10.0pt">&nbsp;</span></u></b></p>
<p class="MsoNormal" style="border: medium none; padding: 0in"><b><u>
<span style="font-size: 10.0pt">Remote Verification Error Log&nbsp; (</span></u></b><span style="font-size: 10.0pt">
if verification server is different than present server )</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Transactional log verification failed</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error code : 0xC004146f</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Sanpmanager database verification failed</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error code : 0xC004146f</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Sol : Check the exact version of <20>5
files<65></span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Eseutil.exe&nbsp;&nbsp; 6.5.7226.0</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Ese.dll</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Jcb.dll</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Exosal.dll</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Exchmem.dll</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">SME 3.1&nbsp; 111&nbsp; : Backup failed</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error code : 0x80042314</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">VSS API Error :
VSS_E_HOLD_WRITES_TIMEOUTS</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">SME 3.1&nbsp; 130&nbsp; : Verification Failed</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error Code : 0xC004030b, virtual disk H</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0xC00402ba</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Database and sys qtree are not shared</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">(while different verification server is
used, symptom message says <20>generated on<6F> and <20>generated to<74> so above <20>5
files<65> needs to be checked.</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in"><u>
<span style="font-size: 10.0pt">Verification failure example</span></u></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Local error code : 0xC004031d&nbsp; Event ID&nbsp;
209 also event id 264&nbsp; - job failed</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Remote Verification RPC server
unavailable <20> 0xC004146e</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Event ID : 177</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Sol : Local server has preferred address
set to dedicatedly connected cable. Local server has one nic for filer
iscsi connection and other nic for public. Filer had two nics <20> one for
dedicated iscsi connection&nbsp; ( 192.168.1.1) and the other 10.1.8.11 for
cifs and other connections. From remote change preferred ip to 10.1.8.11
( the other ip of filer ). Make sure that at least drives can be created
from this verification server. After preferred ip address change no
above error happened. </span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">The main problem of RPC was not able to
ping from private network to public network. &nbsp;If remote verification is
doing from another server, it is advisable to not to make iscsi session
to the same nic where Local ( source ) server is talking. It gives RPC
error <20> error code 0xC004146e with event ID 250 and Event ID 117. </span>
</p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Add etc/hosts entry of exchange servers
address in filer&nbsp; and</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">\windows\system32\drivers\etc\hosts
entry in exchange servers : preferred IPs of filers. </span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Make sure that snap drive services have
the same account &amp; p/w information in both servers.</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in"><u>
<span style="font-size: 10.0pt">SME error</span></u><span style="font-size: 10.0pt">:</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Error Code : 0xC00413e3</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">There are no bindings</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Facility : Win32</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">ID no : C00706b6</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Microsoft CDO for exchange management</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Reason: MS Exchange Services were not
started and database were not mounted</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in"><b><u>
<span style="font-size: 10.0pt">SME SQL 1.5</span></u></b></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">1. Situation A</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Deleting snapshot sqlinfo directory</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Error : The target
virtual disk in snapshot is inconsistent or does not exist and cannot be
deleted ( SnapDrive Error code : 0xc0040302)</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Creating snapshot of virtual disk drive</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unable to create
snapshot. Check application log ( SnapDrive error code: 0xc00402be)</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Failed to create snapshot of Drive M</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Failed to create snapshot of Drive N</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">Event id : 340, 191, 211, 134</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in">
<span style="font-size: 10.0pt">&nbsp;</span></p>
<p class="MsoNormal" style="border: medium none; padding: 0in"><u>
<span style="font-size: 10.0pt">Unable to create-snapshot</span></u></div>
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